Customer Reviews

Came in on a Saturday afternoon (4PM appointment with Sash) but he ended up being super busy with some customer so Cemal (Jamal) ended up helping me. I told him I had already test driven the Outback 3.6R in the rain but only on surface streets so I wanted to get a feel for what it was like on the freeway (the pickup of the engine etc). They only had 1 car in stock and he went out of his way (had to find the keys to and move 6 cars) in order to get it out and let me drive it. So after talking about when I was looking to buy and what features I was looking for we started talking pricing. He went back and forth several times to his manager to try and negotiate the best price for me. I had been shopping around (online quotes plus had gone to another dealership), and Cemal was able to beat the other quotes to get me a really good deal on the fully loaded Outback. He also negotiated up my trade in value. My experience with Cemal was very pleasant. I felt at ease with him the entire time and didn't feel like he was overly pushy. I felt he had my best interest in mind and wanted to get me the best deal he could for me so that I would be happy. I definitely would recommend coming in and asking for Cemal! Tell him I sent you his way =) Super happy with my purchase and ready to take my new car up to Tahoe to snowboard

Pleasantly surprised by amazing customer service and professionalism of the people working here. We were here to buy a used car for my cousin and the Sales Person David had ensured that we got the car for the price we were looking at. Unlike the other dealers that I had bought cars previously where the sales and finance try their best to upsell unwanted stuff and plans, Jason from finance made the process very simplified and even though he had explained all the plans and the advantages of having those plans he did not ever force it on us. He had been very patient in explaining all the terms and was fantastic to work with. I'm sure going to get back to them for my future Car needs. Thanks David and Jason!!

Our car got totalled while parked...in the middle of the night...in the rain. So as you can imagine, we weren't planning on car shopping anytime soon nor thrilled about having to do it so close to the holidays. Matt Kanawyer was very helpful, he even drove out to Modesto on a Friday to personally drive our car back to the dealership so we could get the car we wanted before the weekend and we didn't have to extend the rental car. He was very responsive and was able to get us the best possible price out of any of the dealers in the area.

Sales? GO SEE SAL. He totally breaks that "car salesman" stereotype. The guy has a great time doing his job, and that makes the entire process fun (more importantly, stress free). For their financing? See JASON! He was incredibly patient as I was trying to get my husband involved in my vehicle purchase, but he worked too late and I couldn't get the papers signed for the car I wanted (which is a beauty!). I promised to return the next day, and Sal promised not to sell "my" car to anyone else. As I'm getting ready to pull out (in my beat up rental), Jason calls me. He and his boss arranged to sign the car to me overnight! What customer service! It was a used car, so I thought I'd take it over to my mechanic. It had a few, minor issues. I brought it back the next morning and highlighted my concerns to Sal. He immediately jumped up from his chair and I swear they had the car up in their shop for investigation within minutes! They worked with me on every single one of my nit picky details! His boss, Reza, was also a great help. Needless to say, I bought the car... I've been texting Sal whenever I have a question, and he always makes himself available. Both Sal and Jason have checked in with me to ensure I'm still a happy gal. And, I am...thrilled. These guys are excited about selling the right car, to the right buyer, at the right price. Thanks, guys, I look forward to doing business again in the future! #ifyadontknow #nowyaknow

This addendum is overdue.. but I wanted to say a couple words on Chip Miller - the dealer who helped me ultimately make my first car purchase! Chip went above and beyond to help me feel confident in the car that I decided on. It goes without saying that there are many "stressors" in this whole process, but Chip answered all my questions patiently and helped me make this important life decision. Chip was personable and even stayed late to help me complete my purchase. Once the car keys were in my hands he further helped me understand the appropriate maintenance and upkeep of the car. I would recommend him to anyone who wants a hassle free experience in getting a car. I did not feel pressured at any moment of the transaction, and was lucky to have Chip sell me my first Subaru!

This dealership made my car shopping easy. Thank you Sasha and Ali!