Cemal answered my request for a quote within an hour or so of my request. We had to order a car to match my requirements and it arrived a week earlier than Cemal told us! They honored everything they promised - price, delivery and financing. Everyone was friendly, helpful and above all, professional and not at all pushy. Great experience and I would recommend this dealership to anyone.
Mecci is a good guy. He helped me on solving my issue. He is kind and helpful. The service manager Ron is a nice guy too. He got all my scratches buffed for free! Brain, the shuttle boy is also good. Overall, a positive experience.
I am so happy right now because Stevens Creek Subaru just helped me get the car of my dreams!! Make sure to ask for help from Sashir, RJ and Wais!! SUPERIOR service!! It all started when an elderly man fell asleep at the wheel and crashed into my parked car while I was on vacation. I had only had my 2014 HYUNDAI Elantra for 1.5 years and I was devastated to have it totaled in such a manner. I'm thankful no one was hurt and that I wasn't in the car. I wanted a Subaru because of those commercials about people living because they drove a Subaru and I was totally down to live!! I came into to check out their cars and see if Subaru would be right for me since I knew very little about the brand. I was test driving almost instantly and just from the test drive I knew I wanted a Subaru. I was advised by the dealer to come back after checking out the various models and the prices from other places. I wasn't ready to get the car yet because of all the insurance drama, but I went home and did just that. After a couple more visits and struggles with the insurance company I was ready to get a car!! Sashir was there answer all of my questions about the brand and he even took the time to show the cheaper models for comparison. Then we started working with RJ and he really helped me get exactly what I wanted without having to jump through any hoops. He even advised to come the next day so he could call banks and get me a better deal. I came in the next day and I was able to get a Grey Subaru Impreza with leather interior. I didn't have hassle about the price and he was able to get it even better than I even hoped and he lowered the down payment for me. At the point I just showed up and walked out with the car of my dreams!! They were always upfront and honest about all of my inquiries. This is the best place to get the Subaru you want without the typical car salesman hassle. Thanks Sash, RJ, and Wais!! I couldn't imagine a better ending to this story!! My advice is to do your research and know what you're looking for before you go in. They have a great selection and you can't go wrong with a Subaru!
Ben is the man! I purchased a 2016 WRX and Ben helped me every step of the way. He was excited to show me all the ins and outs of my new car. If I ever have to buy a new car, I'll be taking him with me wherever I shop. Fair prices and awesome service, I left happy.
Just purchased my first car from here. Manny was very helpful in the car buying process by offering assistance every chance he could making the process easier. ArJay helped me get my loan from the bank and jumped through hoops to help me get approved. And Ali was very kind and honest in helping me finalize my financing with the car. Together the Subaru team made the experience very smooth even though I was very nervous. They helped me through this and I would recommend them to everyone.
I just purchased my third car from Stevens Creek Subaru and am happy to say that once again they have exceeded my expectations! I visited their lot a couple months ago and test drove a black 2016 WRX sedan to check out the new model, a gentleman that goes by the name "G" showed me to the car and welcomed me for a test drive, there was no pressure and he was more than happy to help me out. This week I visited the site again and found the perfect WRX for me, the sales rep Shane welcomed me back and I test drove a different WRX, the car was really nice so I decided to purchase it. Shane worked with me and introduced me to the General Manager Brian to work out a deal; sure enough Brian sat down with me and took his time to settle on a price. Brian was very knowledgeable about Subarus, we had a conversation about an automobile market study relating to Subaru owners, it was clear that he was passionate about his clients and the customer experience. Once we settled on a deal, the sales rep. Shane was very expedient and efficient with arranging the transaction. I also had a great experience with signing all of the paperwork, once again the process was seamless, I was able to sign all of the documents in less than 30-minutes. On my way out "G" and Brian congratulated me and wished me well on my way. Shane welcomed me to my new car, and another sales rep. Taz snapped several photos and chatted about the car. I was very happy and pleased to purchase my third Subaru from Stevens Creek Subaru.