I worked with Matt, the online sales manager at Stevens Creek on a new car buy. He was very helpful, answered all our questions and really wanted to make sure we had a good experience. He is used to people who do a lot of online comparisons and was very fair. Jason, the finance guy was clear and had all the stuff done very efficiently. They had a lot of cars on the lot and when we decided on the one package they didn't have, they got it for us in a day. Overall, I'd recommend them without hesitation.
Stevens Creek Subaru has a very motivated and friendly staff. They are also very knowledgeable and helpful when it comes to deciding on the right car. Definitely recommend coming here when looking at cars to purchase! .
I came to Subaru from a friend referral. I went and asked the people in customer service (A girl I don't remember her name) who i should talk with. They referred me to a great salesman and we hacked out a trade in and purchase deal!! They did a great job and I am very satisfied!
We purchased an outback from Subaru Steven's Creek 2 weeks ago. Needless to say, the car is great and we can't wait to take it out on our next road trip! Kat helped us throughout the experience, she took us on several test drive for different models and even several times with the same model until we made sure we have the right choice! she was also very knowledgeable about the all the models and options and had answers ready for all questions, her personalized experience and the tailored advise and recommendations gave an extra edge to purchase from this dealership. 2 days later we had a problem with the battery, we took the car back to the service center and they tested and replaced it without any questions while providing a loaner car of the same model to use while the car was being serviced! this was awesome! To my knowledge only (luxury) brands provide this level of service and it was certainly a pleasant surprise! Overall, Kat gets 5 stars! and the services team get 5 stars. I just wish the actual buying process was a bit simpler :)
Matt made our recent purchase easy and straightforward. He is pleasant and his explanations are thorough. I would definitely recommend Stevens Creek Subaru.
I love there service and how friendly and motivated they are!!! I will keep returning for years to come. Love my new car