Customer Reviews

Our experience was exceptional mainly due to the people. Shane, who sold us the car, was great. He exhibited amazing communication skills and was extremely knowledgeable about the car. He was able to answer all of our questions intelligently and coherently. Moreover, he explained all of the car's features effectively. I am really proud to own a Subaru and will be a champion for Subaru and Stevens Creek Subaru.

Ok here we go... so I read most of the reviews good and bad On here and this is my own personal opinion so hold me to it hahah. I went in with an almost impossible situation for any sales guy. Trade in a motorcycle for a car and trade in a lease for a second car. Double whammy ! Well when I spoke to Marcus he assured me that I had come to the right place. I will keep this short and sweet but the finance guy that helped us and Marcus are both amazing! The did the impossible for us and even better they lowered our monthly payment and now we have two cars that we both enjoy and love! Our sales guy Marcus wen above and beyond to help us along with the rest of the finance crew! We will definitely be referring friends and family to them! On a side not if your thinking all these car sales guys are sharks there not they do there best to help anyone out. I 100% vouch for Marcus and his team. Friendliness - 100% Knowledge - 100% Overall experience -100%

I visited three times to sit inside vehicles and take a test drive before finally deciding to purchase through this dealership, and each person I met was equally helpful. I was holding out for a used vehicle, but the deal they offered me on a new vehicle was almost as good as the best I could find on a used, so I decided to buy brand new instead and am glad I did. Sales process was no hassle and low pressure. I even got an unexpectedly great deal on financing. Am glad to call this dealership home for my new car.

My salesman was Mike Pepper. He was honest, no pressure, and a pleasure to deal with. The dealership needed to make a small repair to the car I was purchasing and they did that in a prompt & efficient manner. Altogether a positive purchasing experience.

My great experience started through my email conversations with Roy Almeyda. He answered all of my questions and was very prompt. Once I met him at the dealership, he went above and beyond to make sure I left with the car I wanted. It was my first time buying a brand new car and he made sure everything I wanted was taken care of. Weiss helped me with financing my brand new 2018 Subaru Impreza Premium hatchback and he was the icing on the cake! I had been at the dealer for over 4 hours. My boyfriend and I were exhausted and extremely hungry. Weiss was super friendly and mellow, which helped me feel relaxed and in good hands. My bank was being difficult and he was patient and understanding throughout the entire process. I couldn't have imagined having a better experience than the one I did. Thank you, Roy and Weiss (if I'm spelling your name wrong, I'm sorry! and thank you again!)

A+ for Raul Lopez in the Service Department, he was very polite and helpful with the write up process! He knew about the concern I had with our 2015 Legacy and took it very seriously to help with the concern. Unfortunately the vehicle was past the new vehicle warranty and I did not have my vehicle repaired but I was very satisfied with the service I received. Good job to Raul Lopez and the technician and Stevens Creek Subaru!