Great Staff! Very friendly, no hassle experience. Straight forward, very clear process, no surprises.
I came in 30 minutes early for my appt - no problem, someone helped me right way. Love the pick-up service as well!
I worked with Mike Marsh to buy my 2015 Impreza. He was super knowledgeable on all the models i test drove (3 total) and very patient as I worked out which one to get. I didn't feel rushed or pressured - a pleasantly surprising outcome at a dealership.
Back in February, I Bought a 2016 Subaru WRX as a Chinese New Year gift to a friend. Worked with Cemal Unal. Starting with email exchanges, price negotiations, test drive, and final payment. Everything was smooth. Cemal was prompt , and profecional. Also a good negotiator. Of course selling cars is a business, and all salesmen want to make money. Cemal gave me a good deal, fair for both parties. Not extremely cheap deal that I can show off to my friends how little I spent for a new car. 1. Did my research, price, options, color. 2. Emails with Cemal to negotiate. 3. Finally after salesman knows I am a serious buyer, then make a appointment walk in the dealer, test drive, then final payment.
Danny Tran was a straight shooter and a fully attentive salesman. He told me the real numbers and did not attempt to "pad" or obfuscate. He was very knowledgeable about the car and was never pushy even when I needed some time to think. Made my purchase a smooth process with minimal pressure. Would definitely return for future Subaru needs.
Got my brand new 2016 Subaru WRX on April 7th from Matt. Matt was amazing from the second that I called until the time that I got down to the dealership he did nothing but great customer service. I could really tell that he was really on my side on getting me the best deal possible. I love my car it's amazing and way more than what I expected thank you Matt! Ask for Matt you won't regret it.