Scott helped me out. I had an appointment after my service and need to be out of there in 1 hour. They initally quoted me an 1.5 hours to do the work but I let them know about my appointment. They had the car wrapped up in 45 minutes and got me out under an hour. Great service!
Hossein Moghadasi and Pedram Shehni - THANK YOU!!! You made our Subaru experience at Stevens Creek totally worth the 1 hour drive from the Tri-Valley. We had tons of dealerships to choose from: Sacramento to Fairfield to Daly City to San Luis Obispo. I called and asked if you had a particular make and model available on the lot. Hossein said yes, we came to a price agreement and you stuck to it and the deal was done! You gave us an excellent price! We also appreciate that you adhere to all Covid guidelines and take all necessary precautions to protect your customers. We were in at 7:00pm and out at 9:00pm and heavy 1 awesome car. This was the best, hassle free, "no bs", test drive, credit check, final price then to Finance I've experienced (we have 4 cars now). You got us the keys in under 2 hours. I wonder how fast it would have been if I chose to complete the paperwork online? I thank you, my wife thanks you and our soon to be arriving little angel Thanks you! I am comforted to know that my family will be protected traveling in this reliable, oober safe and very sexy Outback Onyx XT! Thank you Hossein, thank you Pedram, thank you to the entire Stevens Creek Subaru family! We will spread the word! I will be back...And the icing on the cake, Hossein called today and asked if everything is ok with the car and if we had any questions or concerns. WOW!!! Now this my friends is the type of customer service that has been lacking in so many other businesses. Something such as a two minute follow up goes a long way with customers. Keep up the great customer service as you represent the Subaru name very well. I appreciate you and my family appreciate you.2021 Outback Onyx XT extremely satisfied and excited owners.
Quick and painless transaction. The dealership made the process easy. Sean is a trustworthy gentleman that listened to our needs right from the start. We negotiated everything via email and over the phone and then went to the dealership to trade-in our old Subaru Forester. Sean went above & beyond by going to the dealership on his day off and staying after hours. Final price was exactly as negotiated. Manager tried to convince us to add some paint protection and warranty but we didn't feel any pressure to purchase. No games, and was professional when we said no. Sean and their financing officer were attentive to customer's needs. Look for Mr. Sean Soliamani. We had an exceptional buying experience. Thank you.
This was my first time buying a car and Sean Soliamani guided me through the entire process step by step making the process very smooth. I had turned up late in the day with the hopes of taking home the car on the same day and had not purchased an insurance. Sean contacted his friend on the spot and helped find me an insurance allowing me to take the car home on the same day. Sean also followed up with me regularly after the purchase to follow up on if I had any questions on the car. Overall my experience was very smooth.