Steven’s Creek Subaru
Customer Reviews
This was my first shopping and buying experience with Subaru Stevens Creek. I was very impressed and satisfied with the work of this dealership. First of all, I liked the responses of the internet sales manager Andreas, who provided the quote with good price and was quickly and informatively answering all my questions regarding the options and the trim via emails. Later when we got to the dealership, we were met by one of the client advisors Homayoun "Ben", who was helpful during all the process. He was very knowledgable, answering every question we asked and providing information that we requested. I received positive decision about the financing in half an hour and quickly finished the paperwork. By the end, I went out with the keys of my new Subaru Impreza 2017 Premium hatchback and I like it very much. The whole process took around 2-3 hours. Thank you Subaru Stevens Creek team.
Nice environment and kind staff
The staff I encountered at Stevens Creek Subaru were all very friendly and personable people. The experience there was casual and no pressure. I walked in without an appointment. I was greeted by Homayoun "Ben" Ebrahimi who was kind and attentive to my interests and setting up a test drive. "Ben" was very helpful with answering my questions and getting an idea of what I was looking for in a car. I was probably an easy customer because what I was looking for was rather laser focused. By the end of the test drive I was offered below MSRP deal and said I would sleep on it. There was no pressure with my decision which added to my confidence with the experience. I returned the next day with the decision to move forward with financing a new car. As we were working through all of the paperwork we chatted with the staff and learned with enthusiasm how they enjoyed working at the dealership. Overall my experience was excellent and would recommend this dealership.
A real customer-focused service!
Went with my sister to look at cars. Salesperson we had wasnt pushy at all. Was an enjoyable experience.