Steven’s Creek Subaru Review By Turtle H.

I recently purchased my first Subaru here and it was a nice experience. I had used an online service to check out their inventory and an auto email to start the process. I received a pretty quick response to come check them out and pick a time. It seemed like they were closing soon so we just went over and wound up catching our email contact out on his dinner break. Michael Marsh showed up quickly after they gave him a call and he proceeded to show us the car(s) we were interested in seeing. We had one car in mind but after seeing the size and performance we were a bit disappointed so Michael steered us toward a personal favorite of his : ) We are so glad he did! He knew what we were wanting after listening to us talk about what was missing (space and horsepower). We've been thrilled with his recommendation and he waited patiently for us to talk about it privately and come to a decision. Ali Rahnoma helped us with the financing and he was also very patient in explaining each step and excellent with making us feel comfortable and more like acquaintances than customers. Initially, I like that they don't work off commission and that positive reviews are actually important in the income that they make. If I could have changed anything about the experience it would have been to be able to purchase the car during full business hours but that was due to our indecision : ) In this experience, both Michael Marsh and Ali Rahnoma were execeptional in their professionalism, courtesy and patience. It feels that Subaru also strives to win customer satisfaction over other aspects.