Steven’s Creek Subaru Review By Spencer L.

My partner and I visited Carlsen Subaru a few weeks ago. When we arrived, we were approached by someone who didn't even introduce himself. We explained that we were planning on buying a used Outback and wanted to look around at the different options. We explained that we were not planning on buying that day and that we just wanted to get a feel for what was out there. As we began looking around the lot and asking questions about the different models, the guy rattled off the info so fast that neither I nor my partner could keep up. When my partner asked if it would be possible to test drive one, the guy said, "well, we're in the business to sale cars. When you're ready to buy, come back for a visit and we'll let you test drive then". I could possibly understand this if there were lots of customers on the lot, but we were the ONLY people there! I decided in that moment that it was time to leave. My partner asked for the guy's name and card. According to the card, it was Samuel Levy and his business card states that he's the "Sales Manager". Unbelievable. We left Carlsen and decided to drive over to San Jose. We stopped at Stevens Creek Subaru and was met by a salesman named "Kash". He showed us the models available, got the key and opened the two we were interested in and offered to let us test drive (without us even asking). We really were not looking to buy. We planned on trading in my partner's car but weren't even driving it that day (it was home in SF). However, we found a car we loved and Kash was amazing - patient, not pushy, just easy/normal guy. So we traded the car (that wasn't even with us) and bought an Outback from Kash at Stevenson (at what I believe was a very fair price). My suggestion - avoid Carlsen and check out Stevens Creek (ask for Kash Shirallie).