Steven’s Creek Subaru Review By Mike S.

I hate buying cars. I hate the stress of negotiating and the time I have to spend with the process. So with a new 16yo driver in our house I was not looking forward to buying a new car so he could get a hand-me-down. On top of this, I was really not looking forward to spending hours in dealerships where I had no idea how seriously they and their customers would be respecting the virus mitigation factors. With all of that in mind, I bought a Crosstrek from James Waddell at Stevens Creek Subaru, and it was super easy. I had sent out requests for bids to several dealerships, and James responded quickly with a great price that nobody else could match. Given my concerns about coming into the dealership, James was happy to do all of the paperwork over email, and when that was done, he delivered the car to my house for the final signatures. We signed everything at a table on our front porch, and he left the car with us. The only glitch was that the manual was missing from the car. But James was happy to deliver it to me personally. James was polite and professional through every step of the process. And I really appreciated his willingness to do the entire interaction online and at my house. This was definitely the easiest car-buying experience I've had.