3225 Stevens Creek Blvd, San Jose, CA 95117

Michael C.
THIS REVIEW IS FOR THE SERVICE DEPT: Chris is your man. Great honest guy - levels with you and helps you out. Relatable down-home scruffy fella that gets his business taken care of - no annoying upsell or condescending attitude that happens so often with other service departments (see my review for Capitol Honda - UGHHHHHHHHHHHH) I had an airbag light ( the most annoying red light on the dashboard) and I pulled in, shook some hands and did some paperwork. Meanwhile Chris came back with results pretty much instantly. He gave me a few alternatives with what to do, as well as the diagnostics report. I told him I'd try to take a look myself and ultimately left the dealership a happy customer because they didn't try to take me for my money or force me down a path of fixing unnecessary and exorbitant things. Rather he gave me the information I needed to make a meaningful decision regarding how to proceed. Turned out, I accidentally unplugged a clip and was able to find this clip - plugged it back in and voila! problem solved. Although they didn't really fix anything - they did to the diagnosis and treated me RIGHT! Highly recommend any of you subaru guys to check it out if you're in need. Bonus: The Subaru OEM Batteries are around $120 bucks which is a great price for an OEM battery. @D
Service Provided by
Stevens Creek Subaru