Steven’s Creek Subaru Review By Mei C.

This review is for shopping for a brand new car. I had two car shopping experiences in the past for different brands from fair to poor and never good, so I was skeptical on the quote the sales rep gave us online. I was glad that we did get the price promised after talking to Andreas (the sales rep.) in person, which helped us to jumped right into the final car inspection phase and the transaction. Maybe the online rating and shopping trend has improved the consumer experience, but I do want to give them 4 stars for taking good care of us late on Friday night. Andreas was good at letting us know which step of the process we were at. The paper work at the financial office was also quite smooth, comparing to my past experience of sitting in the office for 30 mins just to listen someone going through each additional package I could add. This experience is much preferable. I do appreciate Andreas helping us getting familiar with the vehicle before setting us off the road, from setting up the bluetooth to a demo of releasing the electronic handbreak if it ever gets stuck. I'll decide if this place deserves 5 stars after couple more days with the Outback since we just got it last night.