3225 Stevens Creek Blvd, San Jose, CA 95117

Karen L.
I went in with a special pass -- a VIP agreement between Subaru and my professional society (Geological Society of America). Damn, did I get the VIP treatment. Nice long test drive, a saleseman (Kash) who has been there 12 years and knew everything, and a perfectly decent price. The actual car I wanted was "in transit", and we signed an agreement including a long-term warranty. When I went back to pick up the car, I had decided I didn't want the long-term warranty, and it was taken off the agreement without argument. Lots of emails after the purchase to the point of "are you happy? Can we make things better?" A couple of days after I bought it, I took it on a hot day on a longish drive and the Check Tire Pressure light came on. Husband checked the tire pressure the next morning when the car was cold, and the tires were all badly OVERinflated. After that he checked all the fluid levels, but they were fine. I wrote the salesman (who is a manager) and asked him to harass the prep crew to get the inflation right. I do have a maintenance agreement, though, but looking through other YELP reviews I might take it to Capitol Subaru...
Service Provided by
Stevens Creek Subaru