3225 Stevens Creek Blvd, San Jose, CA 95117

Jay S.
My initial experience dating back to jan 2013 wasnt the best after buying a 12 sport premium impreza. I already wrote a review on here for it but im on my phone app and am not sure if it will automatically link them together. To make that long story short, I felt that the salesman was only interested in the sale. After going over the financing I find that the salesman had already left even though I had more questions. It didnt seem like anyone else wanted to help sense I wasnt their sale. I cant completely blame the salesman sense I knew that dealership environments create this dog eat dog world of constant pressure of sales! Anywho, this is my good review so let me get to it. I go into the dealer to get my sport premium's oil changed and decided to inquire about the forrester and the crosstrek. Matt helped me out and was there to answer all of my questions. Yes, he wants u to buy a car, but isnt to pushy about it. After telling him that i would be interested in a 2013 crosstrek he goes over the numbers to see if it would he something I was interested in. After telling him that I had no intentions of buying a car that day, he works out a great deal where I'd only spend an xtra $25/month for the crosstrek. Ended up leaving that day with the desert khaki crossteek xv! Great job matt! His customer service was awesome. He even insisted on taking off my license frame to install on my new car; and he moved my sub box(50lbs or so). After talking to a couple of people there, it seems like they are trying to really turn a new leaf after all the bad reviews theyve seen on yelp. Good job, I enjoyed my experience. I left off a star because they didnt switch my sport mesh front grill that cost me $279 to my new crosstrek for me after saying I'd half to pay $180 for 30mins of labor lol..YEAH, RIGHT! !
Service Provided by
Stevens Creek Subaru