Steven’s Creek Subaru Review By Hugo F.

I didn't have any issues with this place; I bought a WRX in Dec 2006 from there - can't remember the sales guy's name, as it was a few years back, and they were pretty standard car dealership. I did end up going to Santa Cruz for service as it had so many glowing reviews, though. Not being able to resist the lure of the Impreza after a couple of years with an SUV, I went back there this weekend and bought an '09 STI from Masood, the internet sales guy. I was particularly after an '09 as I didn't like the '10 interior, and they had the right car on the lot. I used the subaru webform to get a rough trade-in quote - he emailed back with a good price on the STI and used edmunds book price for a guideline trade-in. When I arrived later that day he competently answered all my questions about the car, model year differences, options etc, came with me on a brief - 10 minute or so - test drive, found the nav DVD and let me play with that for a while, etc. No pressure at all. We then had an hour or so of completely good-natured back and forth on the value of my trade-in before we settled on a deal that suited me (inc 0% for 48 months on the difference) and I was out of there with all the paperwork done in a couple of hours. Even the finance guy was nice and tried to sell me absolutely nothing extra, which is a first in my experience. So: I can't vouch for walking in off the street, but working on a deal in advance with Masood worked out just fine for me. They shift a lot of cars and tend to have more choice than many other local dealers, especially of high end models like the STI. My only complaint is that there aren't any decent roads around the dealership... you'd have to go a way to find anything that would allow you to frighten the salesperson on the test drive. Not really much they can do about that though, don't think they would really go for hour long test drives in brand new cars!