Steven’s Creek Subaru Review By Erin D.

I visited Hossein M. at this dealership on the recommendation of a friend, and I was not disappointed. I had done my research and knew what I wanted to purchase before shopping, and had a dollar amount I was set to spend. Hossein pointed out a few vehicles that met my criteria, and I appreciated that he listened and showed me exactly what I was looking for without attempting to upsell me. (I'll leave a dealership if the salespeople are overly aggressive and pushy, so it was a much more pleasant experience than I expected.) He also really knew the brand and the features and answered all of my questions confidently, thus leaving me with a stronger sense of the Subaru brand and confidence in my choice to purchase a Forester. It truly was refreshing, and I will send my friends and family to Hossein if they're in the market for a Subaru. My one comment about the dealership that was a bit frustrating was the test drive process. It took several minutes to take a test drive because the rows between cars were only large enough for one vehicle and you had to wait until you had a clear shot to the exit to leave your space. The number of customers walking around looking at cars diminishes drivable area as well. Fantastic for the dealership to have so much interest, unintentional slalom course for the person test driving. Hossein tried to lead me to the exit behind the dealership, but it was blocked by a dumpster and a parked car, only leaving you with Stevens Creek Boulevard as the exit choice, visibility was not ideal, and parked cars crowded the driveway. It would have made the process much easier had that back driveway been open. Overall, a very pleasant experience. Hossein was great to deal with, and I look forward to my first service appointment to see if they live up to the set expectation.