Steven’s Creek Subaru Review By Dennis S.

Let me start with this... hate looking for a car and the pressure of a Salesman. Stevens Creek Subaru changed that in a good way. I went to visit the dealership and test drive a Subaru Crosstrek and had a great guy by the name of Hector Topete (Client Advisor) aka salesman assist me. Hector was very laid back and full of knowledge. No pressure, got to drive 2 models and still was undecided. Got to speak with RJ Bazofti, Sales Manager about my customer service experience and talk $$$. I left that day feeling like these people care about their customers. Went back again because I could not make up my mind and had another client advisor (Michael) help me because Hector was not available. Let me say that I ended up speaking with General Manager, Brian Bakhtiari about my experience and Michael's attitude. Brian, sat there and listen and was very concerned about my experience and wanted to make sure that i did not walk out feeling the hate of a dealership as I mention above. As much as I believed Michael should not be there, at the end I told Brian that everyone deserves a second chance and that Michael needs some guidance and a Mentor to make him a better Client Advisor. I then was teamed up with another Client Advisor, Kat. Although, Kat was not going to get me to buy the car she too was very funny and very knowledgable. With the Memorial Day weekend upon them they all took their time in assisting me with my needs and now guess what... I AM A VERY HAPPY SUBARU CROSSTREK OWNER. If you are looking for a car go and see these people and tell them Dennis sent you. You won't regret it, I don't. Thank you Hector, RJ, Kat and Brian for this AWESOME experience. Now looking to work for this great team and dealership to further grow this experience. Dennis