Steven’s Creek Subaru Review By David Z.

My sales person, Payman, was friendly and knowledgeable about the product. When I had concerns I found him to be honest and straightforward with his answers. He came across as really wanting to make sure you bought what you wanted, no high pressure. The only nit I have is a procedural issue. On the day I paid for my car, I was presented with several options I had not seen before. These included, an optional paint protection coating, stolen car location programs, maintenance packages, extended warranties, etc. These came as a surprise, well I expected the extended warranty, but not the rest. There is not much time to think about these and frankly, after spending nearly 2 hours in the purchase process, I wanted to get out and drive my new Forester. A suggestion: have these packages available to the customer several days before the actual purchase so that they can be reviewed and considered ahead of time.