3225 Stevens Creek Blvd, San Jose, CA 95117

Ace P.
This review is for the sales department. Just like the average consumer nowadays, I went online and emailed a few dealerships within 50 miles around my area and looked for the quote that would give me the best deal. I was looking for a 2014 base hatchback impreza wrx as I do not like how the new 2015 look. Anyways, Robert, the Internet Sales rep emailed me a quote which I was comfortable with and better than the other ones. Came here on a Monday afternoon and it wasn't too busy which is great for a consumer. I met with him and told him my situation as I come with a trade-in and we quickly talked numbers as I had my mind up and didn't need to see other models and trims. The "negotiation" part was a little frustrating at first as he told me that they're selling me their last white wrx and there's a 3K markup from the original quoted price. I was immediately appalled and tho I wanted the car I was ready to step out without hesitation. However, Robert was very sincere and "fought" for our price and I paid not a single cent more than what I was quoted for. I was even able get my APR lowered as I knew I had Excellent credit to begin with. Nonetheless, tho it took an hour or so. We came up with a price I was comfortable with for my trade-in and other terms. This was my first time buying a car from a dealership and I spent weeks researching and looking up forums regarding what's reasonable and what's not for the car I want. Bottom line: it's a dealership. It's a business. They need to make money. I know buying a brand new car to some people may be unreasonable due to the quick depreciation in value and little return. But overall, I felt great leaving on my own terms and with the car I've always wanted all along and this dealership made it happen. Worth the 45 min drive! Also, I received follow up calls from Chip who showed me the perks of my new car and Jason, the finance guy. Thanks guys!
Service Provided by
Stevens Creek Subaru