Steven’s Creek Subaru Review By Zachary V.

Interesting to see all these bad posts after having such a great experience; but I must say that I was absolutely thrilled with my buying experience. I dealt with Mark Moore from the beginning and we easily negotiated a great price on a 2011 WRX (lowest I could get in the bay area, even after going to Larry Fung at Carlsen who I had bought an STi from previously, he wouldn't offer me the same deal). After determining the out the door price, the car was ordered without even leaving a deposit, and Mark continually communicated to me throughout the whole process, and sent me email updates with paperwork from Subaru. Once the car arrived he came and picked me up at my house and took me to the dealership. First thing we did was go look at my car that was still being detailed and he wanted me to look for any scratches, chips, dings, or anything I thought was wrong. While doing this I found 3-4 very small chips in the paint on the front bumper (I'm very picky about my cars, and I almost didn't say anything they were so small). But I mentioned them, Mark checked them out, and without prompt stated immediately that he would get me a new front bumper. I said wow that is great but maybe excessive, we could probably work something else out. He said no way, don't worry about it, new bumper is on the way. I was really impressed by the way this was handled; went from a very minor negative into a big positive. After that, the paperwork took all of 30 minutes and I was out the door. great experience, love my new car, and would refer anyone I knew to go speak with Mark Moore. I can't speak for everyone else, but I will definitely be going to see Mark for my next Subaru purchase.