3225 Stevens Creek Blvd, San Jose, CA 95117
3225 Stevens Creek Blvd, San Jose, CA 95117

Steven’s Creek Subaru Review By Vivian H.

03 Apr, 2021
4/5
Vivian  H.

If you are looking for a dealership that: 1. Doesn't give ask 8 million questions about very nuanced details about the car "you want" before giving you a price (just to try to lure you into the dealership) 2. Gives you an honest, fair price from the get go 3. Doesn't have pushy sales people 4. Doesn't have sales people who brush you off because you are female 5. Has sales people who take genuine interest in your needs Then Steven's creek subaru is the place to go. We had the chance to work with a few sales people- all extremely polite, helpful and ultimately made us feel comfortable for this purchase. We started with Taz who helped us when we called in (we live 40 min away from the dealership) and due to Taz being out sick, before we arrived for our appointment, the manager called us to let us know the situation that another sales person was already ready to help us when we came in. When we arrived we had the pleasure of working with Sahand- although only a month in, it was his easy, laid back but real and friendly attitude that made us feel that we had made the right choice to drive down and that we would be walking away with a car. Sahand listened to our needs, helped us understand the nuances in pricing and through this experience, we have trust in this dealership. We will be bringing our cars down to get them serviced here versus our local dealership that we have gone to twice now and twice we have not purchased from them due to lack of trust. We will for sure be returning to have Sahand/ Taz help us should we need another car! The only complaint, and something that seems to plague all dealerships is how long the purchase process takes once you say yes. Things might have been elongated due to COVID, but you would hope that with all this technology we could expedite the process a bit!

Service Provided by Stevens  Creek Subaru
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