Steven’s Creek Subaru Review By Thomas H.

Context: My wife and I wanted to buy a Subaru Impreza and the Stevens Creek location had the best inventory to choose from. Enter Subaru salesman "Michael". It doesn't seem fitting to call Michael a "salesperson". He interacted with us more as a consultant than anything else, which is what made our experience at Subaru much more pleasant than I expected. There wasn't one moment during our two day "shopping" period where I felt he was pushing for something that we didn't want. He kept the process simple.... "What features are important?" "What features aren't important to you?" Once we answered these questions, he steered us toward the exact models that fit our needs and interests. He consulted, he didn't sell. To add some context, he didn't need to sell because we knew we wanted an Impreza, and we did our homework on features and the exact pricing we were prepared to work with. I recommend anyone looking to join the Subaru family to seek out Michael at this dealership. He's friendly, easy going, and genuine. He made a usually stressful situation into a relatively easy interaction.