Steven’s Creek Subaru Review By Thomas Allyn R.

Simply a No Nonsense experience! 1) INVENTORY! It is there online, including cars in transit, so we found the car we were looking for when another dealer wanted us to order it, cutting the delay time down to a few weeks. 2) TEST DRIVE! We showed up without warning on a Sunday afternoon. I brought along our Dalmation. Not even a blink of an eye in surprise by the sales staff. Rather, they I helped to include him in the test drive. I'd also done enough homework to know what they had on lot and that there would likely be one in the trim with many of the features we wanted to check out. Again, no problem. 3) PRICE NEGOTIATION! We'd done our homework (truecar, KBB, Edwards, Costco, etc.) and named our price for a specific VIN. Steven's Creek pretty much agreed, and the deal was not painful (as it has been in the past at other dealers despite our homework). 4) PROFESSIONAL! Everyone on the Internet sales team and in financing were low key, frank, and fair. CLOCKWORK! They were also well versed in their cars, their features and functions, and the dealer's processes, making the test drive, price negotiations, and pickup less than the all day affair as it has been in the past at other dealers. 2 suggested improvements...1) Subaru needs to create a Webportal for tracking the status of vehicles. 2) The building is showing wear. I understand they will be building a new facility soon, but this one could still use a little more spit and polish. BOTTOMLINE: Will I buy again these guys? You bet! Why not?