Steven’s Creek Subaru Review By Tammy L.

The entire team that helped me here from beginning to end was hands down amazing! I did all my homework and research before calling this place, as I had previously test driven the Outback at a different dealership and knew the exact trim, color, and package I wanted. I called around to a few different dealerships getting quotes, but the phone conversations I had with Cemal (pronounced Jamal) and his manager Masood is what drew me into the dealership. Cemal spent a good hour helping me over the phone (without even meeting me!), to help me get the car and price that I wanted. He talked to multiple managers to ensure I could get the best deal possible, and I know it wasn't easy! Upon arriving at the dealership, I sat down with Cemal to proceed with paperwork and the entire process was smooth and efficient. It was obvious that providing exceptional customer service was his number one priority, as he said multiple times "as long as you're happy, that's all that matters." I felt extremely confident in my purchase, knowing that I was being taken care of and never pressured into any type of sales tactic most would expect of a car salesman. I met his manager Masood, who was also extremely helpful and honest. He helped me adjust some pricing options of additional accessories I wanted to add on to the car. Bijan was the financial manager that helped me complete all my paperwork. He was very personable and never pushy about any of the additional warranties or protection packages available for purchase. He simply showed me the different options they offered and I responded with the ones I was interested in. Originally, I had traded in my old car but the next day a friend had expressed interest in buying it. So I went back to the dealership, and with no questions asked, Ali helped me re-do all my paperwork and even walked me over to the parts department to pick up my rear seat protector, then to my new car to help me install it. I couldn't have asked for a better team at Stevens Creek Subaru. They made my car buying experience such a good one, I would definitely recommend them to my friends and family. If you're in the market for a new Subaru, ask for Cemal and I can assure you won't regret it! Thanks again guys!