Steven’s Creek Subaru Review By Steven Kim

I came in on Monday to look for a new car (I was initially trying to find a 5 year old used car, but realized that Subaru's retain such a high secondary market price that it was just worth getting a new one).Came in and met with Chip Miller in their sales team. I told him my exact situation, what I'm looking for, budget (as well as what I really wanted to spend). He showed me all the options that fit my criteria, never pushed one or the other. He did not try to upsell more expensive models, just told me what my options are and answered questions. I kind of wish he put a bit more pressure on me, as the car that I really originally wanted was sold later that day. Came in the next day, he worked diligently to match the price/discount of the same car but different color. Financing for someone like me with so so credit is always a challenge, but their finance person Jason worked with me not just get approval, but layer out various options, we had to go back to the drawing board three times. Was extremely pleased that the rate was well below what I had anticipated.After driving off with the car on Tuesday, I came back with some question on Friday. Even though the sales was complete, Chip took the time again to answer my questions, including walking out to my car and showing me some of the most basic things that I don't know... like how to use bluetooth.My first car purchase experience was nothing but smooth and efficient, I highly recommend Chip and the team to anybody.FYI i have also used their services in the past, and I think it's also been very good. They tell you what is wrong, what they recommend, and various options.