Steven’s Creek Subaru Review By Paul G.

To be clear, I did not buy a car from the dealership or visit it for that matter. I have alerts set for used Infiniti QX80s that go on the market. A used QX80 from Stevens Creek Subaru popped up one day. It was listed as the rare and very expensive Limited edition, and offered at ~$5000 less than other used Limited models. There were no photos immediately posted, but I contacted them nevertheless. The communication was polite, but I couldn't make it out to the Bay that weekend so I told the rep that I would contact him the following weekend if the vehicle was still available. The next weekend rolled around, and I noticed photos were posted so I checked them out. I discovered that this was not a Limited model, in fact it had absolutely no extra options--it was the base model. This put it at around $5000-6000 above the going market rate. I let the rep know about the error and that I was no longer interested, but I mentioned that they should fix the typo immediately because their customers, especially ones that would travel a far distance to them like me, may be very upset. He said he would look into it. That was November 12, over 2 months ago. Since then the vehicle has been posted and reposted several times on Craigslist, Autotrader, and probably many other sites, always listed as Limited. The only difference is that it's $7000 lower in price now. Some would say this behavior is false advertising. To me it's typical shady car dealer actions.