Steven’s Creek Subaru Review By Nic Z.

I want to give a nod to Troy Corriere in service. His countertop is full of Thank You notes from customers, and one visit made it crystal clear why. My Subaru service went longer than expected, and Troy went above and beyond to correct that. In today's world of hurry-hurry, where being thoughtful and considerate is a rarity, I was rendered speechless and flooded with warm and fuzzy feelings. It sounds pretty ridiculous reading that sentence back to myself, but it is the honest truth. I never expect to be randomly flooded with emotion, and certainly not while completing routine car maintenance. Everyone at Stevens Creek Subaru is lovely, but Troy's gesture put me over the edge. For the 100th time, thank you. The world needs more people like you. ________________________________________________ ORIGINAL REVIEW: Allow me to set the scene: I've driven Subarus for 10+ years, lived in several states, and been to many dealerships. I won't settle for a mediocre dealer and will bend over backwards when I finally find a good one; in LA, that meant driving three hours roundtrip. When I say I value quality service, I mean it! I'm also a Subaru Ambassador, which means I am officially recognized for being (slightly obsessed*) a big fan of the brand. Stevens Creek Subaru is my first dealer in the Bay, and I struck gold. Christina greeted me when I arrived at the service bay, and we chatted while she set up my visit. She's efficient, funny, and just as big of a Subaru fan, and she even found a coupon for me. This girl is an absolute gem. During my visit, I also met with Joel and manager Brian, and both were great. My one and only complaint would be about the waiting area - it's very cramped - but that's petty. What matters is the service, and the service was on point; my car was even treated to a bubble bath. Thank you, guys! This is definitely my new dealer. In case you ever find yourself in Illinois or Colorado, I highly recommend Grand Subaru and Groove Subaru, respectively.