Steven’s Creek Subaru Review By N. C.

Gary was EXTREMELY helpful in providing me with a quote for the work I requested (timing belt, water pump, thermostat, the works!) He said he'd quote it as if he was doing it for his own car (which is also a Subaru). Pricing (with the mileage discount coupon) was competitive with other quotes I'd received from other dealerships as well as independent repair shops. Since I also had a recall to check on, I opted to have the timing belt service completed here, too. When I told Gary that I'd have to call him back to schedule, he gave me his cell phone number to make it easier to get directly in touch with him. Unfortunately, I lost his number! But fortunately, Ron was able to help me out as Gary had entered everything in the system. Ron reviewed the quote and the work to be performed and made it very easy for me to bring the car in. I was really surprised that Ron said I could drop it off that night and they'd work on it the next day. I was hoping to get it done before Thanksgiving, but to have it done right away was a big bonus. The work was completed as promised and timelier than I expected! Reading the other reviews, I'm not really sure where people are experiencing any rudeness from this dealership. Everyone I encountered was very friendly and willing (actually EAGER) to assist me. There was not a rude or inconsiderate person in the place from my perspective. Overall, a great experience. Thank you!