Steven’s Creek Subaru Review By Matt Mc

I recently purchased a Crosstrek and I had a really great experience working with Shane! I started speaking with Shane via email all the way back at the beginning of May. He was always very polite and was super patient with me as I went through the process of deciding what car I wanted, the color, options, etc. From start to finish, we emailed over 70 times across 4 months... I've never experienced that sort of patience and care from a sales rep before! It was greatly appreciated. The car I wanted wasn't in stock, but it was really simple to get one ordered.Another thing I really appreciated about working with Shane was how upfront and transparent he was with pricing, always giving me the best price from the start. I do a lot of research and have an understanding of the prices that are out there. It was clear after just a few emails that there was no need for me to shop around. It was so nice to not have to haggle or check into fine print exclusions. I actually ended up ordering more options than I first intended to because the pricing was so good, there was no need for me to buy and install parts on my own.When I came to pick up the car I had ordered, Shane already had everything setup for me and I was in and out in less than an hour. I also appreciated that the finance manager I worked with was easy going and there was no pressure to add on additional things that I was not interested in.I'm really happy to have worked with Shane and to have purchased my new car with Stevens Creek!