3225 Stevens Creek Blvd, San Jose, CA 95117
3225 Stevens Creek Blvd, San Jose, CA 95117

Steven’s Creek Subaru Review By Marc C.

13 Oct, 2016
5/5
Marc  C.

Last Wednesday, I fell in love with a used 2014 tC (scion, of all things, in this lot). This was my first time handling a manual transmission. My sales rep, Manny, and his close friend Hamid were very patient with me despite a few bumps and delays in my transaction. Did I mention how much time they invested in me@f0 I called Manny in the morning. After arriving later that afternoon, the team worked with me until closing. Hamid helped teach me the important first steps in learning this new way to drive. I stalled. I jerked. I simply messed up. And yet, Hamid explained how to handle the car in ways that made sense. Now, just a week after buying the car, I'm handling it smoothly and have already near perfected advanced techniques demonstrated by another friend and, of course, some resources online. These men work with you and your needs in a way that makes you feel comfortable. Despite my excellent credit, I had an unforeseen hiccup with my credit union's loan. The finance manager, Wais, called me the following day and already had a solution available that didn't change my monthly cost. Very efficient! I can't stress enough how great it was to work with Manny and Hamid. Manny was kind enough to contact me the next day on his own time, knowing that I was unfamiliar with stick. Speaking objectively, by being at a dealership, you can expect the salesmen to coax you into buying a vehicle. That's the business. But Manny and Hamid truly helped in a way that felt more than just work and business. On the street, they were understanding. In the office, the work was painless. The point is: There are good people here; good at their job, especially good to you.

Service Provided by Stevens  Creek Subaru
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