3225 Stevens Creek Blvd, San Jose, CA 95117

Madhav G.
This is my first yelp review on anything and I felt it was important to recognize the great service at Stevenscreeksubaru. To start with, I was planning to lease a car and did my bit of research before walking into this place. I tell you I would have met at least a dozen salesmen in the past few days, but haven't met a genuine salesman like Mark Moore. He was very forthright in explaining the pros and cons of the vehicle based on what I was looking for and to top it all showed a lot of patience hearing me out. I guess its common for a salesman to say that you can reach out to him anytime even after the deal for any issues. And I tell you Mark for sure will keep his promise. I am really happy to have got an amazing deal on my new Subaru. But it was not a cakewalk. This is why... My second review is for Erik Chernushin, their finance Director. If it wasn't for his continuous push and follow-ups with Subaru finance, I would have either given up my lease or spent an additional 50 bucks on my monthly payout. I was in a tough spot where Subaru finance was not approving my 36 month lease because of my visa restrictions and was approved it only for 30 months. I had already leased the car by then and was wondering what to do. Erik was very prompt in turning the whole situation around in my favor by talking to Subaru and convincing my case to be taken up as a one off, and he did pull the whole thing off in 2 days! Over all I am a 'Happy Customer' ! The least I could do is to rate them 5/5.
Service Provided by
Stevens Creek Subaru