3225 Stevens Creek Blvd, San Jose, CA 95117
Kimber N.
My internet sales person Shane was very friendly the moment I walked into the dealership. Shane was very knowledgeable and gave me some smart advice. I then met with my financial guru Ali. I was in Ali's office for approximately 2-3 hours going over the various options. As part of the buying experience, the sheer amount of numbers can be overwhelming (APR, loan terms, taxes, fees, down payment, warranty options, etc.), however, if you have a kind soul to explain it all thoroughly like Ali did for me, the numbers are comprehensible and manageable. Ali was very willing to work with me and at no point did I feel pressure to sign. As a 33yr old female buying a car by myself for the first time, I had a very positive experience. Not once did I feel pressured or bullied. I had no definitive plans to buy when I walked into the dealership, but I ended up adopting the Subaru family and left with my brand new Crosstrek.
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Stevens Creek Subaru