Steven’s Creek Subaru Review By Kat B.

I walked in here Saturday to "just look around" and see if I have any reason to trade in my Crosstrek, which I got last year. I had just moved in to Milpitas a day before and had used my crosstrek from NJ to Milpitas at a total of 3351 miles, which led to that decision to trade in. I walked in and met Hossain, one of their reps. He was nice and accomodating. I told him because of financial challenges I faced last year, my credit score was bad. However he did not dismiss that and accommodated me based on my issues, anyway. Bottom line, he walked me through my options and offered me to road-test a model I wanted. He was patient and worked with me as I negotiated with the finance person. Hossain was understanding to my needs, especially since i was just moving in and had financial constraints. Fast-forward, I went home with an Outback and left the car that was supposed to have some emotional attachments to me as it took me thousands of miles from where I used to be. After I took the car home, I had some issues that I needed to get addressed like insurance, the window (which apparently was an easy fix) and Hossain was easily reachable and helped me with them. I highly recommend him when you come in and look to find a car. The only reason I didn't give this a 5 star is because I have yet to try their service department. Otherwise, I totally recommend Stevens Creek Subaru.