3225 Stevens Creek Blvd, San Jose, CA 95117

Karen S.
Wow. So I walked in and said the famous last words, "I'm not planning to buy a car today" I was looking at the XV Crosstrek. I did a lot of research and did consider the fact that if there was a deal to be made, now would be the time as they may be clearing out the 2013 models in anticipation of 2014. Hamid was awesome! He took so much time walking me through the engine and the features of the Crosstrek (beyond what I read in reviews) . I told him I needed something more practical but I since had been driving a Lexus is250 for last 6 years, my biggest concern was sacrificing a sporty feel, cornering and taking on hills. Not only did Hamid recommend a test drive, but suggested we take it up into the Cupertino hills. Usually test drives are a couple miles up and back on the freeway but this was exactly what I needed to make a decision. I felt very comfortable knowing the Crosstrek could handle my needs (its still not the Lexus, but hey, it did the job!) When we got back we talked numbers. Again, I really didn't feel high-pressure. Just seemed like I might as well. I originally thought rather than trade-in my Lexus, I was going to sell it on Craigslist, but the number they gave me was much more than I expected (started thinking about hassle of Craigslist, needing to get the car detailed, door dings fixed etc) . The price for the Crosstrek was competitive too.. The planets seemed aligned and I went for it! Again, can't say enough great things about Hamid! He was so informed and personable. You really felt like he enjoyed his job and wanted to do right for his customers. I highly recommend asking for him! It was hard to let go of my Lexus, but I have never felt so assured in a car buying experience.
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Stevens Creek Subaru