Steven’s Creek Subaru Review By Julie T.

Let me start by saying that this Subaru dealership looks pretty small for one that carries the type of inventory that they do. First of all, I started my car buying process by looking for online inventory and getting in touch with multiple dealerships within the area to see if they have the car I want. Anyway, I got in contact with Shane from their internet sales department and he was very responsive and helpful in providing us with quotes that we requested. He even came in on his day off to send out a quote. Of course, as a responsible car buyer, we looked around at other dealerships and Stevens Creek Subaru beat all of their prices from Irvine Subaru all the way to Fairfield Subaru. Our online experience was great but their on site service was also stellar. Mr. Hamid helped by showing us the different options available, test driving, and completing the paperwork once we agreed on the price. Mr. Marsh was also very helpful in getting the paperwork started for us but I didn't realize that online sales cannot encroach on onsite sales so he had to turn it over to Hamid who originally showed us the vehicle in the lot. Anyway, aside from the usual waiting on filling out all the paperwork, everything went smoothly. They didn't try to push any additional options or services that would drive the price up. We were informed, but not pressured into anything. Once our new baby was ready to go home with us, Hamid walked us through all the features from bumper to bumper and even gave us added tips that we normally don't receive from other dealerships that we have purchased from in the past. Overall, we loved the hassle free and prompt experience we had with Stevens Creek Subaru and we would definitely come back when we are ready to purchase their WRX STI model. Thanks everyone for being so good to us!