Steven’s Creek Subaru Review By Howard H.

The most pleasant car buying experience I ever had in my life is with Steven Creek Subaru today. And NO, I am NOT exaggerating !!! I didn't really need to buy a car until February 2021, but I am planning to drive to Oregon with my family to pick up a new Labrador puppy in 2 weeks. My current car is a highly modified FWD, so I thought if I could get an amazing deal on a more comfortable AWD (All Wheel Drive) car, I would buy it today. This way, I don't have to rent an AWD car to Oregon. Initially, I was about to purchase the 2020 Honda HR-V Sport AWD, but I found the 2020 Subaru Impreza Hatchback SPORT AWD a much better value upon further research. So, I start by sending an email to Brian, the owner of Steven Creek Subaru, with my one time offer on Sunday evening, November 1'2020. Brian then refers me to Masood Mir, the Internet Sales Director, who contacted me the following morning (today, Monday, November 2'2020). Amazingly, Masood agreed to my offer in his first introduction email. And trust me, I had done my research on pricing and negotiated with 2 other Subaru dealers (much further away from my home), which rejected my offer. Then, I filled up the Credit Application online, and within 30 minutes, I got approved for the 0% APR 63 months with no down payment !!! Masood then refers me to Payman Shahni as the salesperson in charge of my deal, and we agreed for me to visit at 5:30 pm to sign the paper. I arrived early at 5 pm, and Payman was already waiting for me at the parking lot, and Payman doesn't even know I will arrive early !!! He gave me the key to my future car, so I can test drive the car to make sure it is the right car. Payman was very nice, friendly, and polite. He was also very transparent, simply a great salesman. Then Payman introduced me to William, the finance manager. William was by far the nicest car finance manager I ever deal with. William patiently explains everything step by step and shows us the benefit of all the products he offered without trying to sell us things that we don't need. William also understands and listens to our needs as a customer, something other car finance managers rarely do. If there is a PERFECT car finance manager, then William must be the one ! After we were done signing, Payman then goes beyond the call of duty and helps us by driving our new car to my home. Then as a token of my appreciation, I drove him back to the dealership. We have a great conversation all the way, like an old friend, including sharing our experiences in the car business. Once upon a time, not so long ago, I used to work as a car salesman (to survive) when my family and I just move back to the USA. So I understand how tough it is to be a car salesman. In summary, the team at Steven Creeks Subaru deserves a 10 STAR PERFECT review, and I strongly recommend every potential Subaru customer to deal with Steven Creeks Subaru. You can check my other reviews on Yelp to ensure I am a real person doing a real review with no sugar coating. Thank You Brian, Masood, Payman, and William, I really appreciate everything and will be your repeat customer when I need another Subaru.