3225 Stevens Creek Blvd, San Jose, CA 95117
3225 Stevens Creek Blvd, San Jose, CA 95117

Steven’s Creek Subaru Review By emily v.

19 Mar, 2016
5/5
emily  v.

Today we purchased a new Subaru Outback from SHANE AMIRKIAI and we couldn't be happier about the whole experience, from start to finish. First, Shane was super down to earth and friendly and helped us enormously in deciding which vehicle to purchase. We were pretty sure what we wanted, but were stuck on a couple of options between the Premium and the Limited models. We were having a hard time making up our minds, until Shane came along. He clearly explained the differences in the models and gave us his opinion on whether he thought certain features were worth paying extra for - his advice was spot on and helped us make our decision and feel comfortable with it. Next, he was gracious enough to match the price quote of another Subaru dealer so that we got an awesome deal. He made trading in our old car quick and painless. Finally, he spent almost an hour with us in the lot going through all of the features of our new car, answering whatever questions we had. All in all, a delightful experience. We left Stevens Creek loving our new car and feeling like we paid a great price - what more can you ask for?! Definitely go see SHANE if you're in the market for a new car... you will NOT be sorry! A quick update ..... 4/7/2016: just wanted to add a quick update regarding the phenomenal follow up service we received from Shane after purchasing our Outback. We had a couple of minor issues after purchasing our vehicle (stitching in one of the seats starting to come apart at the seam and one of the doors out of alignment). Emailed Shane about how to resolve these issues... He promptly responded to our concerns detailing that we could be assured they would be corrected (free of charge, being that we've had the vehicle for less than a month) DESPITE the fact that he was OUT OF THE COUNTRY on vacation at the time, promising to follow up with a phone call once he returned to the U.S. Thank you,Shane. You exemplify what it really means to be part of the "Subaru Family."

Service Provided by Stevens  Creek Subaru
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