Steven’s Creek Subaru Review By Diane D.

If this review was only about our salesperson, Ben, it would be five stars. When we went in to look at a new Forester, Ben was the one to greet us. He showed us the model we wanted to look at, demonstrated all the car's features, let us take a test drive and gave us his card. When we said we were also looking at other cars, there was no pressure to buy, no mention of "what can I do to put you in this car today", no negative comments about similar cars on the market. So when we decided on the Forester we made an appointment with Ben. We discussed the exact car we wanted and he found it. Unfortunately, the negotiation regarding price was not as pleasant with Ben going back and forth between us and an unseen manager. Ben kept his composure, even when the manager appeared and made a number of false claims about the car we wanted. In the end, we made our purchase for a decent price. Ben was very helpful through all of it and when we picked up the car after it had been detailed, he went over the car with us very thoroughly, went through the car literature and made sure everything was in order. He definitely earned his commission. If you are looking for a car at Stevens Creek Subaru, I would definitely ask for Ben. He has excellent knowledge of the cars he is selling, but more importantly, he is a man with a lot of integrity.