3225 Stevens Creek Blvd, San Jose, CA 95117
3225 Stevens Creek Blvd, San Jose, CA 95117

Steven’s Creek Subaru Review By D E.

13 Jan, 2014
5/5
D  E.

I recently bought a used Forester XT from Stevens Creek Subaru in San Jose Ca. which, by the way, went extremely well. Considering they held the car for me while I booked a flight, and were true to their word regarding the condition of the car. I was quite happy with the transaction. Unfortunately one of the mechanics there over tightened the lug nuts, causing cracks in one of the locking lug nuts and the key. Two weeks later I went to switch to winter wheels and partially broke the lug nut and the key. Stevens Creek could have told me to take a hike when I called regarding the issue, since I bought a used car, without a warranty and lived 300+ miles away. Instead they referred me to their sister dealership in La Puente. La Puente Subaru spent 5 hours resolving the issue while taking great care not to damage my expensive rims, all free of charge. I'm very happy with both these dealerships and their commitment to keeping their customers satisfied. Thanks, Dan

Service Provided by Stevens  Creek Subaru
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