Steven’s Creek Subaru Review By Clair L.

When I was ready to buy my first car, I was dreading the process because I'd watched my parents buy several cars over the years and it was always a huge pain that took all day and left my parents in a bad mood. This was the case for a wide range of dealers and brands in the San Jose area, from lower-end dealers to luxury vehicles. But somehow Andreas from Sales and Ali from Finance at Stevens Creek Subaru got me and my family in and out of the dealership in less than three hours, which is amazing. I knew I wanted a Forester so my dad and I did some price comparisons between Subaru dealerships all over the South and East Bay. Andreas gave us the best price by far, so I put a deposit down to secure the car I wanted until I had time to make it down to San Jose from Berkeley. I was somewhat apprehensive because Andreas was not the most responsive on the phone and over email, but he is awesome in person (and has been diligent with post-purchase followups) and I'd definitely refer anyone I know to him. I'm sure it helped that he and my dad had done much of the price negotiations over email before we made the appointment. Ali in the finance dept. was also amazing. Incredibly put-together and professional, and thorough in his explanations without being patronizing or pushy. The day after we took the car off the lot, there was a small issue with the car loan application and I had to send him some supporting documents, but he made it all very easy and reassuring the whole time. I love my new car and I have no complaints about my experience here. My dad, picky and prickly as he is, also said this was the best car-buying experience he's had out of the 7 times he's purchased new cars over the last 20 years.