3225 Stevens Creek Blvd, San Jose, CA 95117
Charles E.
Adrian is without a doubt, the best service advisor I have ever worked with! ...and I've worked with at least 20 of them, as I've been driving for over 40 years. On a late afternoon, I called the dealership and was connected with Adrian. We made an appointment, and when I showed up, he was prompt and professional. Our car was abused, neglected, and ran rough, to say the least. Within a day, Adrian called with an update, and continued to text me, as I've suggested, over the next few days. If we needed to talk, we texted each other to confirm a time he would call me. He was always within a minute or two, I was amazed! When we received our 2010, 115,000 mile Forest back, it ran like a completely different car! Obviously, Adrian Really impressed me as he was eager to help, making the process worry free. This review gets five stars solely because of Adrian, thank you!
Service Provided by
Stevens Creek Subaru