3225 Stevens Creek Blvd, San Jose, CA 95117
3225 Stevens Creek Blvd, San Jose, CA 95117

Steven’s Creek Subaru Review By Billy B.

26 Feb, 2017
4/5
Billy  B.

Knew exactly what I wanted going into this dealership and it was simply down to a matter of who I would be carrying out this transaction with. My initial impression of the dealership was poor to be honest. Customer parking is difficult and the atmosphere was uninviting; I was ready to drop 40K on a new Subaru and it took awhile to just hunt down a salesman. By the time I was finally assisted I ended up with a very typical car salesman with absolutely no people skills. This guy couldn't get enough hearing himself talk and was just trying to push a sale. By the end of his condescending pitch I was just about ready to walk out when I was fortunately passed onto another salesman by the name of Shane, and if not for this turn of events this transaction would definitely have occurred elsewhere. Shane is the Internet Manager at this dealership and not only was easy to talk to and made me feel as if my overall satisfaction and understanding of the vehicles I was interested in were more important than making commission. Shane verified a lot of the research into the cars I was interested in and supplemented it even further. After a test drive and heading home to sleep on the decision of purchasing this vehicle, I returned within the week without any doubts that the Outback would be my next vehicle. I sat down with Shane once more and itemized everything I wanted in my new car and had it made-to-order. It was the easiest car buying experience I've ever had; a stark contrast to my initial impression.

Service Provided by Stevens  Creek Subaru
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