Ashley S.
TL;DR: If you want an amazing, fast, painless, and enjoyable car buying experience from a company that puts the customer first and makes you feel like family, then make sure to purchase your car through Steven's Creek Subaru (right next door to BevMo ). My mom had gotten into a seemingly minor car accident that actually totaled our little Honda HR-V. She made it out without a scratch, thankfully, but this started my search for an even safer car. My search landed me on the Subaru Outback. My mom isn't exactly always eager to make quick decisions when it comes to dealing with big ticket items, but we needed a new car ASAP and I had already done my research. After dropping subtle hints here and there, she finally took a look at the Subaru website and initially fell in love with the Crosstrek because she thought the Outback was too big. When we started our search, our auto specialist, Taz, had also suggested the Forrester, so those 3 models were on my mom's mind when we walked into the lot last night. Upon our arrival, we were greeted instantly by an extremely friendly and welcoming man (who we later found out was the GM) and another auto specialist. Kevin, the GM, let us know that Taz was with another customer, but that he'd be with us soon. Kevin then proceeded to treat us with such warmth by offering us something to drink and spending time making sure we were comfortable while we waited. Ok, so long story short, this was hands down the easiest, most fun, and exciting times I've ever experienced purchasing a car ever. Taz and his team really made the entire process painless. He really made sure all of the safety features I was looking for were included in my mom's car, and he made her feel comfortable with the entire process from start to finish. All of his detailed explanations and personal experience owning a Subaru helped to get my mom to see what a great car the Outback is. I really have to tell you that if you want to buy a Subaru, no matter the make or model, Steven's Creek Subaru is where you want to go. Taz, Luis, and Kevin will make sure you're taken care of.
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Stevens Creek Subaru