Steven’s Creek Subaru Review By Ankush S.

This place has changed the way I think of buying a car. My experience with Toyota and Honda dealers has always been okay as I have always found their sales team as only concerned about "closing" the deal and not bothered about customer experience. At Subaru, it was altogether opposite, I visited them for test drive and I was explained about the vehicle in detail. The Vehicle was not in stock as I was picky about the color so they ordered it and reserved the vehicle without taking any deposit. The vehicle was available 2 days before their committed date and was communicated through phone and email. I had a tight schedule on the day I had to pick the vehicle and I spoke to sales rep and expressed that I have only two hours available. He kept all papers ready when I walked in and it took a little over 1 hour to sign the docs, examine the vehicle, dealing with finance team. My timeline was his only concern through out the process. I wish Toyota dealers can learn from Subaru.