Steven’s Creek Subaru Review By Alberto G.

I just read the poor reviews and I had to write this one in favor of Stevens Creek Subaru. In Oct 2008 I ordered a 2009 Forester from Masooud Mir. He is a professional, he got me the Forester that I wanted at a good price. Unfortunately he has left this dealer ship. Now as far as the service dept. goes in 2016 I had the Takata airbag recall, I took my Forester and I was given a brand new Crosstrek as a company loaner for two months. I had told them that I was planning a road trip to Florida in October, the service advisor said "no problem" come a few days before your trip and I will set you up with a free rental. Sure enough they gave me a voucher for Hertz, I got a Ford Focus and to Florida we went. Two weeks into our trip I received a call from the service dept. that our Forester was fixed. I told the service advisor that it would be about 2 more weeks before we got back and he said no problem. Now about 1 1/2 years ago I took my Forester for a timing belt, hoses other drive belts and water pump replacement. The service advisor gave me a price and I took it in. When the work was done, the price was much higher. I then talked with another man and he told me that he was no longer with the dealer. The advisor Jonathan, I talked to lowered the price to what I had agreed with the now fired advisor and I was very happy with their customer service.